Frequently Asked Questions

Credit/Debit CardWe accept all major international card brands:Visa · Mastercard · American Express · UnionPay · JCB · Discover · Diners Club, and more

Since our products are shipped directly from our international supplier, delivery typically takes 15–30 business days. You'll receive a tracking number by email once your order is dispatched.

Free shipping on all orders!

Yes! You have 14 days from delivery to request a return, plus 14 more days to send the item back, as long as it's unused and in its original packaging. Since this is an international shipment, please contact us before sending anything back.

Once dispatched, you'll receive a confirmation email with an international tracking link.

Yes, all products are covered against manufacturing defects. Contact us if there's an issue.

We ship to many countries. Simply proceed to checkout and check the available shipping options for your address.

Each product page includes a size guide or spec sheet. Feel free to message us before ordering if you're unsure.

You can cancel as long as your order hasn't been processed by our supplier yet (usually within 24 hours of purchase). After that, cancellation before shipping may not be possible.

Reach us via live chat, email, or social media — we aim to respond within 24 hours.